Frequently Asked Questions

When will my rose ship?

All roses ship the Monday following the date of your purchase unless otherwise specified. Pre orders will have an estimated ship date listed.

How old are these roses?

All our roses are within their first year. We put them up for sale once they have significant growth above the soil, and an active, healthy root system. 

Can I combine my orders?

Yes, we will combine any orders made under the same name at no extra cost and no hassle.

What is your warranty?

We guarantee that you will receive a healthy rose that is capable of surviving with proper care. We ask that you do your research to see if a rose will do well in your climate before purchasing. We may not be able to replace your rose. If you receive a dead or damaged rose, we will ask for photos taken upon arrival and will most likely refund your purchase. Inquiries will be assessed on a case by case basis. If you need a refund for more than two roses, we will ask that you buy your roses elsewhere as we have spent many months tending and preparing our roses for gardeners who will take proper care of them.

How can I get a rose before it is sold out?

To be the first to know about roses being restocked, you can add your email to the "Notify Me When This Rose is Back in Stock" button located at the bottom of the page of each variety. You can also subscribe to our emails at the bottom left of each page.

Can I preorder a rose?

We will be offering preorders for spring 2026 starting in December 2025. We do not sell roses that we do not have. If you are ordering or preordering a rose, it has roots and is a growing plant. We do not take orders in hopes that we have a good year, so we cannot let you "save" a rose until it goes up for preorder.  We expect to have a second restock of roses based on what has rooted by February or March of 2026. We will keep you posted via our Email subscribers.